The financial sector is undergoing major technological acceleration: digitization of services, financial inclusion, and an explosion of transactional data. On the African continent, the rise of mobile banking, fintechs, and informal services makes risk management and customer satisfaction more complex. Artificial intelligence is emerging as a catalyst for performance, agility, and trust.
Concrete AI use cases in finance:
Alternative credit scoring based on non-traditional data (mobile, payment, behavioral)
Real-time fraud detection through anomaly monitoring models
Process automation (KYC, request handling, reminders, reconciliations)
Predictive analysis of financial risks to strengthen institutional resilience
Customer support optimization through intelligent conversational agents (banking chatbots)
Smart visualization of financial data for quick and informed decision-making
At Zadarix, we help financial institutions, banks, insurers, and fintechs to: